Shipping policy

WHERE WE DELIVER

Getcohley delivers only to locations within the United Kingdom. At the moment, we do not offer any international delivery services.

DELIVERY TIMES AND PROCESSING

Your overall delivery window works out as: Order Processing + Shipping Transit
We partner with dependable UK couriers to make sure your order reaches you safely and on time.

Stage	Duration
Order Processing	1–2 business days (Mon–Fri)
Courier Transit	3–5 business days (Mon–Fri)
Total Estimated Delivery	4–7 business days

Daily Cut-Off Time: Orders received before 2:00 p.m. GMT are handled the same day. Anything placed after this cut-off, or over the weekend, will begin processing on the next business day.

Before any order is dispatched, it passes through a quality check and packaging stage, which is factored into the processing time.

SHIPPING COSTS

Destination	Shipping Method	Estimated Arrival	Price
United Kingdom	Standard Delivery	4–7 business days	FREE

PACKAGE PROTECTION

Every shipment comes with free parcel insurance included at no additional cost. If your tracking details show no movement for 5–6 days after dispatch, do get in touch with us at support@getcohley.com. Our team will help you open a lost package investigation with our courier.

TRACKING YOUR ORDER

Once your order has left our warehouse, a confirmation email will arrive carrying your unique tracking number along with a link to keep an eye on your shipment. Use this information to follow your package all the way from dispatch to delivery.

PROBLEMS WITH YOUR DELIVERY?

Run into any trouble — be it a delay, damaged packaging, or a failed delivery attempt? Reach out to our customer support team straight away. We're dedicated to sorting out any shipping concerns as swiftly as we can.